Taxi fares which were due to increase on July 1st, has so far not been implemented as quality of service continues to go down. Thailand Ministry of Transport had initially agreed to let taxi price rising by 13% in two steps. The first rise of 8% was implemented last December. However, a recent poll shows that customers satisfaction in Bangkok continues to go down. The survey showed that passengers’ satisfaction is down to 50% from 70% earlier this year, just after the first fare rise.
More and more passengers in fact face taxis refusing to take them or refusing to put their taximeters. Tourists are indeed regularly cheated by taxis waiting in front of hotels and try to overcharge them.
Unfortunately, little has been so far done to control their bad behaviour, which is on the increase in the last five years. Tour operators and hoteliers in Bangkok should remind their guests to never take taxis stationing in front of hotels or tourist venues -such as Silom Night Market as they are unlikely to use their taximeter.
Transport Minister Air Chief Marshal Prajin Juntong stated that he would delay the plan to raise taxi fare and would give an answer about the increase around July 14 to the Network for Taxi Cooperatives, which claims to represent a majority of drivers.