Paperless Tax Refund Launched in Singapore

Singapore, technology, tax refund

Tourego, a mobile app which combines a  tax refund service and a travel guide , is now being made available for tourists visiting  Singapore.

Said to be the world’s first mobile tourist tax refund solution, Tourego migrates the current paper-based tax refund process onto the app, allowing users to receive and store their refund tickets in an e-wallet. Tourego is also a travel companion that provides tourist users with the latest shopping, food and travel tips about Singapore. In addition, it has a shopping list function that recommends Tourego retailers as users put together their wishlist.

Already spanning more than 100 shops and service providers in Singapore, the Tourego retailer network coverage is expected to increase with more partner announcements expected in the coming months.

Singaporean entrepreneur Tan Tie Wee, founder and CEO of Tourego, explained: “Tourego wants to be Singapore’s solution to the worldwide problem of tourists spending too much time at airports trying to get their tax refund. Our mobile app enhances the shopping experience for tourists, helps our retail partners improve their retail operations efficiency, and gain big data insights into the consumer behaviour of their tourist customers.”

Tourego is supported by government agencies including the Singapore Tourism Board, Infocomm Media Development Authority, SPRING Singapore; and approved by the Inland Revenue Authority of Singapore.

Launching in Singapore as its first market, the app is free to download, but is currently only available to non-Singaporeans (eligible tourists for tax refund) to register for an account.